UCC Services

Our main aim in this section is to inform you about our services. For any course-related or technical-related questions, you can always reach us through our Service Desk in SAP UCC EMEA Portal

The Services We Offer

Hosting of SAP Solutions

  • 24/7 hosting of SAP solutions and SAP solution landscapes
  • Backup/Recovery Services within the scope of a university computing center

Hosting SAP Solution Landscapes

  • SAP Business Suite
  • SAP for Industries
  • SAP NetWeaver
  • SAP HANA

Curriculum Design for Teaching and Learning

  • Development and maintenance of learning material for classes using SAP solutions
  • Conception and execution of train-the-trainer courses for lecturers at all types of academia, such as: universities, secondary schools

Technical & Applicative Support

  • The hotline for fault reports works from Monday till Friday 
  • First Level support from Monday till Friday
  • Upgrading of the software

Cooperation in Research Projects

  • Cooperation and support of fundamental research projects
  • Cooperation and support of practical research projects

Co-Innovation between Business and Science

  • SAP Big Data Innovation Center (BDIC)
  • Sizing and hosting of SAP and non-SAP solutions for co-innovation projects with industry partners